Last reviewed: 19th October 2023
HOW WE COLLECT INFORMATION
We collect and receive information from you in the following manner:
Your information will be stored for up to 7 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.
INFORMATION WE COLLECT
We will collect and process the following personal information about you when you provide it to us through a contact form on the Service:
Usage Data includes the following:
HOW WE USE YOUR INFORMATION
We may use the information that we collect about you for the following purposes:
to comply with and process our contractual obligations
to enable invoicing and remittances
to notify you about changes to our services
If we want to use your information for any other purpose, we will ask you for consent and will use only for the purpose(s) for which consent has been granted, unless we are required to do otherwise by law.
HOW WE SHARE YOUR INFORMATION
Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.
Your information may be shared to a third-party for reasons including:
Your information may be disclosed for additional reasons, including:
If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
RETENTION OF YOUR INFORMATION
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information you have given us. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Arbor Division Ltd is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.
THIRD PARTY LINKS & USE OF YOUR INFORMATION
We may need to pass personal information to a third party to enable provision of our services, for example making an application to the Local Authority for planning permission on your behalf.
GRIEVANCE / DATA PROTECTION OFFICER
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at email@example.com or write to us at Arbor Division Ltd, Stotfold Farm, Seaham, County Durham SR7 0NE. We will address your concerns in accordance with applicable law.