About this notice

Arbor Division Ltd collects and uses personal information about self-employed contractors engaged to provide services to the Company.

This notice explains what information we collect, why we use it and your rights in relation to your personal information.

Information we collect

We may collect and hold information including:

• your name, address and contact details;
• date of birth and identification information;
• bank, tax, UTR and CIS information;
• right to work information, where applicable;
• qualifications, training and competency records;
• licences, certificates and professional memberships;
• insurance information;
• work records, timesheets and payment information;
• health, medical or drug and alcohol information where required for the work you undertake;
• information required by clients, industry schemes or accreditation bodies; and
• any other information necessary to manage your engagement with us.

Why we use your information

We use your personal information where necessary to:

• engage you and manage the services you provide;
• confirm your identity, suitability and competency for work;
• allocate and record work;
• process invoices and payments;
• meet tax, CIS and accounting requirements;
• manage health and safety and occupational requirements;
• meet client, contractual, accreditation or industry requirements; and
• comply with our legal obligations.

We only collect and use special category information, such as health information, where there is an appropriate lawful reason for doing so.

Who we may share your information with

Where necessary, we may share relevant information with:

• HMRC and other public authorities;
• our accountants, professional advisers and service providers;
• occupational health, medical and testing providers;
• training and competency providers;
• clients or principal contractors;
• accreditation, certification and industry bodies; and
• other organisations where required by law or necessary for the work you undertake.

We will only share information that is necessary for the relevant purpose.

How long we keep your information

We keep your personal information only for as long as necessary for the purpose for which it was collected and to meet any legal, tax, contractual or regulatory requirements.

Your rights

You have rights over your personal information, including the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information in certain circumstances;
• ask us to restrict or object to how we use your information; and
• withdraw consent where we rely on your consent.

Some of these rights are subject to legal limitations. For example, we may need to retain information to meet our legal, tax or contractual obligations.

Questions or complaints

If you have any questions about how we use your personal information, wish to exercise your rights or have a concern, please contact:

Arbor Division Ltd
Stotfold Farm
Seaham
County Durham
SR7 0NE

Email:customercare@arbordivision.co.uk

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. Further information is available at www.ico.org.uk.